Electronic payments online will not be accepted for reconnection of service following disconnection for non-payment. Customers must bring cash, check or money order to the office by 4:30pm for same day reconnection.
We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card, or credit card to pay their bill. Nexbillpay is a trusted third-party automated payment service that allows you to pay your bill online.
- What is the service fee?
Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.
- Does Stewartville Water Authority keep any part of the service fee?
Stewartville Water Authority does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Stewartville Water Authority.
- How do I use this service?
Customers will need the following to pay their bill:
- The Stewartville Water Authority customer number located on your billing statement in the box highlighted in pink.
- The balance owed on your bill (also located on your billing statement)
- Your payment method: check or debit/credit card.
IMPORTANT: DO NOT USE the online payment if your account is past due, disconnected or in the disconnection process. You MUST contact our office BEFORE you make a payment. Services will not automatically be restored or disconnection prevented if payment is made without contacting our office FIRST! You must allow 2 business days for your payment to post. Stewartville Water Authority will not be responsible for any disconnections if you fail to abide by this disclaimer.
BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS